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退換貨政策 | EXCHANGE & RETURN POLICY

Thanks for shopping at tnt's Official online store. Please note that the content of this page applies to online orders only.



EXCHANGE POLICY |換貨政策

  • 如您於官網上下單,並在收到商品後發現尺寸不合或不符合期待,我們提供「換貨服務」。請於收到商品7天內聯絡我們。
If you find there is a size problem with your purchase, or you believe that your product is defective. Please contact our customer service within 7 days.

  • 保持商品為全新未下水、無人為破壞,並且保留原有包裝和商品吊牌才可換貨唷。
Merchandise must be unworn, unwashed, undamaged, unused, and in the same condition you received it, including its original packaging and product tag.
※ 白色衣物、貼身衣物、襪款產品屬個人衛生用品,經拆封後恕無法退換貨。
※ White clothing, intimate clothing, and socks are personal hygiene products and cannot be returned or exchanged after unpacking.

  • 換貨商品僅限更換一次。並且需自行負擔額外運費。
All merchandise can be exchanged for once only. And need to bear the extra shipping .

  • 若理想的商品售完了,我們將提供退成無期限的『官網購物金』。
If the ideal product is sold out, we will provide an indefinite refund of "Official Online Shopping Credit".



RETURN POLICY |退貨政策

  • 若非商品瑕疵或損壞,品牌不接受退貨。若為瑕疵品則依照您的意願換貨(若尚有庫存)或是退貨退款。

We do not accept merchandise for return unless items are defective, in which case they will be replaced, subject to availability, or refunded at buyer's discretion.

※ 如遇瑕疵或損壞,請麻煩於收到包裹7日內聯絡官方,運費由我們負擔。(請先自費寄回指定門市,更換產品後附上先前寄出商品之運費)